It’s The Little Things Matter
Embrace the finer details for business success. Explore how Stanley’s minor product change led to exponential growth and learn why attention to detail matters.
Exceeding Expectations – Beyond Your Job Description
It’s only natural that you would have expectations of the people that you work with since you spend most of your time with them. So how do you manage supervisor and colleague expectations?
How to Exceed your Client’s Expectations – Breaking the Vicious Cycle
Client expectations can be tricky because you don’t want to disappoint them. Exceeding your client’s expectations should start with figuring out how to deliver consistently.
Expectations are weird
When we were kids, our expectations would be equivalent to magical thinking; but as we get older, we learn to regulate our expectations; some much better than others.